1. Scope of This Privacy Policy
This Privacy Policy applies to Explore Occasions websites and member experiences that link to this policy, including exploreoccasions.com and the Explore Occasions member experience. It does not control the independent privacy practices of third-party travel providers, booking platforms, payment processors, affiliate partners or other websites that may be linked from our services.
2. Information We Collect
The information we collect depends on how you interact with Explore Occasions.
Information You Provide
- Name, email address, mobile phone number and account credentials when you create or use an account.
- Communication and consent preferences, including service-related and marketing communication choices where presented.
- Trip information you choose to save in features such as My Trips or Price Watch™, including destinations, travel dates and related trip details.
- Information you provide when contacting customer support or making a general, supplier or business inquiry.
Information Collected Automatically
Our websites and service providers may collect technical and usage information such as IP address, browser or device type, pages viewed, referring pages, approximate location derived from technical information, and interactions with the site.
3. How We Use Information
We may use information to provide and maintain the Explore Occasions experience; create and administer accounts; display and organize saved trips and watches; respond to questions and support requests; communicate about service activity; improve site performance and user experience; understand how our services are used; protect against fraud, abuse and security threats; comply with legal obligations; and develop or improve travel-discovery and Travel Intelligence™ capabilities.
We do not represent features that are still in development as currently operating services.
4. Email, Mobile Phone & SMS Communications
When you provide an email address or mobile number, we may use it for the purposes associated with your request and the choices presented to you. Explore Occasions distinguishes service-related communications from marketing communications where separate choices are provided.
Providing a phone number or creating an account does not, by itself, mean you have agreed to receive marketing text messages. If SMS functionality is activated, applicable consent, opt-out and messaging disclosures should be presented with the relevant feature. Message and data rates may apply depending on your carrier and plan.
7. Travel Providers, Affiliate Links & Future Booking Integrations
Explore Occasions may display or link to travel information, offers, affiliate partners, booking providers or other third-party services. When you choose to interact with a third-party provider, that provider may collect information directly from you under its own privacy policy.
As Explore Occasions adds supplier APIs or booking capabilities, information necessary to search, request, reserve, purchase or service travel may be transmitted to the applicable provider when the feature requires it. This policy should be updated as material integrations become operational.
8. Data Security
We use administrative, technical and organizational measures intended to protect information. No website, database, transmission method or storage system can be guaranteed to be completely secure, and users should use unique passwords and take reasonable precautions to protect their account credentials.
9. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain accounts, satisfy legitimate business needs, resolve disputes, enforce agreements, meet legal obligations and protect the security and integrity of our services. Retention periods may vary based on the type of information and the reason it was collected.
10. Your Choices & Privacy Rights
Depending on where you live and applicable law, you may have rights concerning access, correction, deletion or other treatment of personal information. You may contact us to submit a privacy request. We may need to verify your identity before completing certain requests.
You may also manage communication choices through the methods provided in the applicable message or by contacting us. Certain service or transactional communications may still be necessary while you maintain an account or use a requested service.
11. Children's Privacy
Explore Occasions is not intended for children under 13, and we do not knowingly seek to collect personal information from children under 13 through the general website or member account experience. If you believe a child has provided personal information to us, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy as Explore Occasions evolves, including when we introduce new platform functions, suppliers, booking capabilities, payment services or communication features. When we make changes, we may update the effective date shown above and provide additional notice when appropriate.
13. Contact Explore Occasions
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us using the information below.
Toll Free(800) 574-2080
Address153 Sugar Bell Drive, Suite 102
Winter Garden, FL 34787